Shipping & Delivery
Can I track my order?
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How long does it take for my order to arrive?
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What if my order is lost?
If your tracking information confirms delivery and you have not received your order, we suggest waiting 48 hours. If you still have not received your order after this window has passed, please reach out to Client Services.
Returns & Exchanges
How do I return / exchange an item?
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What if I receive a damaged product?
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How long does it take to process my return?
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Can I exchange to a different size?
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Can I modify my order?
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Bespoke
What does made-to-order mean?
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Do you offer bespoke services?
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